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Facebook Is Making it Easier for Businesses to Chat Privately With Customers

Originally published on Entrepreneur on August 5, 2015 By Catherine Clifford The social media megaloth Facebook today announced a new suite of features to make it easier for businesses to use its internal, private chat to talk to customers. As a business owner, if a customer leaves a comment on your Facebook page, you now …

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Facebook Empowers Us To Tell News Feed What We Want To See First

Originally published on TechCrunch.com on July 9, 2015 By Josh Constine (@joshconstine) “We know the algorithm isn’t perfect” News Feed Product Manager Greg Marra tells me. So to make sure Facebook stays entertaining and addictive, it’s giving users more direct control over what they see by revamping News Feed Preferences. Facebook is rolling out to the …

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