social media

Why Content Strategists Take Social Shares Seriously (And You Should Too)

Originally Published on Contently.com on May 15, 2017 By Kristen Poli I rarely get nervous presenting content plans to Contently clients, but there’s one comment I hear every so often that makes me uneasy: “We don’t care if people share our content. We only care about generating leads and conversions.” This declaration usually comes from […]

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5 Reasons Why You Should Add Live Chat Support To Your Website

Originally published on Arcanys.com on September 2, 2014 By Frédéric Joye Have you ever been waiting for hours on the phone waiting for a customer representative to pick-up? How many of you gave up, frustrated? If you did not, how many of you then had an unpleasant conversation, when the representative finally answered? Have you

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