Originally Published on Betterhumans.coach.me on January 8, 2018 By Jason Shen
What Giving a TED Talk Taught Me About Becoming a Better Speaker
The ability to communicate a message, sell an idea, or paint a vision is a critical skill for anyone who wants to have an impact on the world. And even in the age of emojis, animated GIFs, and Snapchat filters, public speaking is still the most effective way to move, persuade, and inspire.
Itâs why people pay a premium to attend conferences and see experts and leaders speak live, and why Americans took 460 million business trips in 2017 to communicate in person.
My journey as a speaker
As a child, no one would have said that I was destined to become a public speaker.
I didnât do theater, debate, or mock trial. In one class activity, we took turns âreporting the newsâ in front of a video cameraâââevery time I started talking, I would just burst into hysterical laughter. Eventually Iâd regain my composure and try again, but the cycle would repeat itself.
Even as an adult, I used like as a filler word so often that the CEO of a company I interned for called me out for sounding like an airhead.
But for some reason, I was drawn to public speaking. And so I studied and I learned.
Nancy Duarteâs work taught me how to build better presentations. Seth Godinâs blog showed me what remarkable ideas look like. Gymnastics taught me how to deliver under pressure. Toastmasters helped me eliminate verbal tics and think on my feet.
I made huge progress. I ended up delivered the graduation speech at my high school (I was not valedictorianâââit was selected in a blind review process). I have given dozens of internal presentations and have been flown out to speak to companies and conferences across the United States, Europe, and Asia. I gave the pitch for my first startup, Ridejoy, in front of hundreds of investors at Y Combinatorâs Demo Day, and went on to raise $1.3 million in seed funding.
That is to say, by mid-2017, I felt like I was already a pretty strong speaker. But thereâs always room for improvement.
When I was accepted into the TED Residency in the summer of 2017, I knew that I was about to go to the next level as a speaker.
If youâre not familiar, the TED Residency is a semi-annual incubator that brings artists, entrepreneurs, social activists, and researchers together to launch projects and share their big ideas with the world. Some of the talks from former residents have appeared on TED.com, including the story of a 66 year-old startup founder and a woman whoâs changing how society thinks about disability.
We all know the high bar that TED puts on its speakersâââI had seen my fiancÃ©e, Amanda Phingbodhipakkiya, grow tremendously as a speaker during an earlier TED Residency cohort. She went from almost no speaking experience to speaking at Microsoftâs Outside In series, RISD, and Brown University, and delivering a main stage talk at TEDWomen 2017 in New Orleans.
I went through my own three-month journey to prepare and rehearse a talk about the future of hiring. Between my own talk preparation for my TED Residency, Amandaâs preparation for TEDWomen, and a close reading Chris Andersonâs book TED Talks, I have gained a new appreciation for the art of public speaking.
Here are some of my key takeaways and how you can implement them yourself.
Make every word count
All the TED Residency talks were capped at six minutes. While that might sound like a ludicrously short amount of time, itâs actually a great forcing function and gives you ample opportunity to explore an idea.
Assuming you speak around 150 words per minutes, thatâs 900 words, or the length of a short blog post or opinion piece. You can say quite a bit at that word count, if you do it right. This recent NYTimes op-ed on criminal justice reform, for instance, is only 850 words.
My talk started around 1,000 words, went upwards of 1,200, and eventually was trimmed down to just 896 words, taking around 6 minutes and 15 seconds to complete.
Traditional TED talks might go upwards of 18 minutes, but in recent years, even those âlongâ talks have been pushed down to 15 or 12 minutes.
Why? Because attention is a scarce resource. And just as a magnifying glass focuses to the sunâs rays to produce intense heat, a short talk, if properly delivered and received, can have tremendous impact.
You have to start by making every word, every sentence, every story, count.
So, try the 6-minute limit.
The best talks grab you from the first moment and never lets you go. Research done by Vanessa Van Edwards and her team at Science of People found that the top TED talks receive similar ratings on intelligence, charisma, and credibility when someone watches the whole talk, or just the first seven seconds.
We found that the ratings overallâââwho people liked overall and who they didnât likeâââmatched, whether theyâd watched the first seven seconds or the full talk. We think that the brain actually decides as soon as that person takes the stage and begins speaking, âYou know what? Iâm gonna like this talk.â
Here are some examples:
- Amy Cuddyâs video on body language starts with her offering âa free, no-tech life hackâ that just requires the audience to change their posture for a few minutes. Who wouldnât be interested in what she has to say next?
- Dan Pinkâs talk on motivation starts off with a fake-outârevealing that he has something to confess, a deep, dark, humiliating secret heâs kept to himself for many years. A secret that turns out to be attending (and doing really poorly in) law school. This beginning gets the audience laughing and sets up his frame: that he wants to make the case for changing how we incentivize people.
- My talk on the future of hiring began with a bit of humor: âYou know who Iâm envious of?â I asked the audience. âPeople who work in a field that has to do with their college major.â That got a few laughs, but more importantly, it teed up the idea that what we study in school and what we do for work often are unrelated.
If youâre committed to making every word count, you canât waste any time with a rambling introduction. Surprising personal anecdotes, new research with intriguing implications, provocative questions that demand answers, bold claims backed by evidence: these are all great ways to start a talk, provided they help us get into the main idea, the through-line.
Know your through-line
TEDâs motto is âideas worth sharingâ. Their talks center around a core idea or message. If there was one word that I heard over and over again at TED, it was âthrough-lineâ. Hereâs how TEDâs Speakerâs Handbook elaborates on this:
Every talk should have a through-line, a connecting theme that ties together each narrative element. Think of the through-line as a strong cord onto which you will attach all the elements that are part of the idea youâre building. A good exercise is to try to encapsulate your through-line in no more than 15 words. What is the precise idea you want to build inside your listeners? What is their takeaway?
Itâs sort of like the thesis statement of an essay (something I totally didnât get in high school) or the answer youâd give if a friend asked you âso whatâs the big takeaway of that talk?â
- Amy Cuddyâs through-line might have been something like: Small changes in your posture can profoundly influence your mental and emotional state (13 words)
- Daniel Pinkâs through-line might have been something like: We have to stop using carrots-and-stick incentives if we want thoughtful, creative work (15 words)
- My talkâs through-line was this: The future of work demands we hire people for their ability to perform, not their resume (14 words)
This through-line is something you come back to again and again. It can take time to nail down and I went through several versions of mine before I felt like I had it exactly right.
The TEDWomen curators also took several passes at Amandaâs talk and many of the suggested cuts or changes were to make sure the talkâs through-line was clear and well-supported, with no extraneous material.
Rehearse like your life depends on it
This aspect of the TED talk experience was not a surprise to me, and if youâve read my guide to deliberate practice, it wonât be a surprise to you either.
The number one reason TED speakers look and sound fantastic is because they invest an enormous amount of time preparing for their talk. Most of them reach what Wait But Why author Tim Urban of calls âHappy-Birthday-Level Memorizedâ.
After speaking at TED2016, Tim wrote a post detailing his experience and this is what he had to say about level of memorization (3C) is this:
Writing a great script means working on it a ton and carefully honing every sentence, and memorizing it to Happy Birthday level takes a huge amount more time. Youâre essentially writing a play, casting yourself, and then learning the part well enough to act it on a stage with no fear of forgetting your lines. Preparing to this level is a nightmareâââbut if the stakes are high enough, itâs worth the time.
Not every TED talk is memorized, but memorizing your talk coldÂ¹ means you can devote more of your brain to other things in the moment. Itâs much easier to make a joke or adjust a point in real-time if youâre supremely confident about where you are in your talk.
Starting maybe a month before the talk, I started rehearsing my speech on my commute. I started by saying the talk out loud from the script on my phone. I had also recorded myself giving the talk and would listen to myself say it through my headphones. Over time, I started saying parts of the talk without looking. Then, the whole thing.
I would say it to myself in the shower, while biking around the city, during my lunch break. I rehearsed it to Amanda, to other residents in my cohort, and to a few friends.
Note: One important thing I did was start rehearsing a lot even though the talk wasnât completely finished. The truth is, your talk is never done. Youâll get ideas and suggestions as you rehearse even into the final week. Memorization takes calendar time and cramming is a really bad idea.
Once I was able to reliably give the whole talk without looking at my script, I then had to improve the pacing. When I had just barely memorized it, my talk would come in at 7 or 7.5 minutes, well over my time limit. I had to practice speeding up my talk so that it was right around that 6 minute mark, without sounding like I was rushing through it.
Towards the end, I was hitting the 6 minute mark reliably and was able to use my last few days of rehearsals on delivery and timing of slide advancement.
Fewer slides, better slides
One thing that we often associate with TED speakers is great slides. Our brains devote tremendous resources towards processing visual information so itâs not crazy to think that great slides matter.
Having too much great visual material can also be a problem. Amanda is a designer, so when she was asked to give her first talk at the end of her TED Residency, she jam-packed it with lots of amazing visuals. But what she noticed is that during the talk, people mostly looked at the screen, not her.
So when she gave her TEDWomen talk a year later, she made fewer slides and made ample use of the âblank slideâ option where nothing was projecting on the screen. Just as how when a talk is shorter, each word has greater meaning, when a talk has fewer slides, each slide packs a bigger punch.
I donât have much to say in the way of slide design, but Aaron Weyenberg, a UX lead at TED, has a great post called 10 Tips for Better Slide Decks that can help you improve your own slide. Then be sure to eliminate any that donât add power to your message: edit with a heavy hand.
We often miss opportunities to pursuade because we donât tell enough stories.
I am all for making decisions using logic and data. But itâs hard to get people interested in pure data without a story behind it. A number doesnât matter until you understand where the number is coming from and what it means.
Nonprofits have learned that telling the story of a single person who needs help is more effective at eliciting donations than using a data-driven approach, or even including the story and the data togetherÂ². For some, this is maddening or seems sentimental. But the truth is, human beings evolved to tell and hear stories. Itâs effective.
Stories create impact by getting the brains of your audience members literally in sync with your own.
Uri Hasson runs a psychology lab at Princeton and has used functional MRI scanners to show how when a listener hears someone telling a story, their brain waves start to align. The effect was limited if everyone was simply hearing the same non-verbal sounds, or sentences without real meaning. But only when a fully coherent and engaging story was told, the synchronization, or âneural entrainment,â spread to major parts of the brain, including the frontal cortex.
I was able to tell two personal stories in my TED talkâââthe first about the creative tactics I used to land a job as a product manager at Etsy, and the second about how I was almost put into a special needs track as a kindergartener. This experience taught me that thereâs always time and room for stories, and that they are too powerful to ever be skipped or glossed over.
What is your body saying?
The last thing Iâll touch on is your physical presence. When you speak, itâs not just about the sounds youâre producing from your throat. Impact also depends on your facial expressions, your gestures, and your body language.
A talk delivered with slumped shoulders, glazed over eyes, and a hunched-over posture sounds pathetic compared to those same words being said with an open upright chest, expansive gestures, and a smile.
Going back to the Science of People research, Van Edwards found that speakers who smiled more were rated as more intelligent. It can feel strange to smile so much at a group of strangers, particularly when you are talking about something that might be pretty serious, but smiling puts people at ease and lets them know they can trust you, which may lead to their trusting what you have to say.
Meanwhile, when they looked at the total number of hand motions, whether up-and-down or side-to-side, they found it correlated with number of views of that presentation. Her hypothesis:
If youâre watching a talk and someoneâs moving their hands, it gives your mind something else to do in addition to listening. So youâre doubly engaged. For the talks where someone is not moving their hands a lot, itâs almost like thereâs less brain engagement, and the brain is like, âthis is not excitingââââeven if the contentâs really good.
In retrospect, I felt like I could have been more generous with my gestures. There were certain parts of the talk where I think I had thoughtful gestures that aligned with my point, but itâs definitely something Iâm going to continue to work on.
Great public speaking skills arenât are learned in a few hours, a few months, or even a few years. It is a lifelong process.
Thereâs still so much I can do to improve as a public speaker, but I am deeply grateful to TED as an organization for showing me what great talks look like, and giving me an opportunity to level up my skills. I hope these lessons help you deliver your next toast, presentation, or speech with greater confidence and power.